Shipping policy

At CZET Jewel, we are committed to delivering your order securely and efficiently.

Order Processing

All orders are carefully prepared before shipment.
Custom and made-to-order jewellery, including engagement rings created via our ring builder, require additional production time.

Estimated production times will be shown at checkout or communicated after order confirmation.

Shipping Destinations

We currently ship to the United Kingdom, Hong Kong, and selected international destinations.

Delivery Times

Delivery times are estimates and may vary depending on product type, location, and courier services.
- United Kingdom: Estimated delivery after dispatch
- Hong Kong: Estimated delivery after dispatch
- International: Delivery times may vary due to customs clearance

CZET Jewel is not responsible for delays caused by couriers, customs, or events beyond our control.

Shipping Costs

Shipping fees, if applicable, will be calculated and displayed at checkout.

Duties & Taxes

Customers are responsible for any applicable customs duties, taxes, or import fees unless otherwise stated.

Order Tracking

Once your order has been shipped, tracking details will be provided where available.

Contact Us

If you have any questions regarding shipping, please contact us via our contact page:
👉 https://czetjewel.com/pages/contact

Effective Date: January 30, 2026